Sorry about that!
Black Friday and Cyber Monday have become two of the biggest in store and online shopping moments of the year. In 2019, more than 1 out of 2 of shopper-reported holiday purchases in the U.K. were made online, while 71% of U.K. holiday customers used three or more channels to complete their shopping1. Although this was the case across Europe last year, holiday shopping in 2020 may be different. In Germany, France, Italy, Spain, and the U.K., for example, 24-39% of customers who would normally shop in-store for Black Friday said that they will not go to stores this year. Between 31% and 61% of those shoppers admitted that the current circumstances will affect how they'll shop for this year’s holiday season2. There’s been an overall shift towards online product research and shopping, as consumers’ interest in online shopping and how to buy online has doubled worldwide since the beginning of March3. In these challenging times, it is more complex for online businesses to plan ahead to meet peak season’s high demand and make the right choices when it comes to creating and optimising Shopping campaigns.
At Google Shopping (CSS), we help businesses optimise their Shopping campaigns across Europe so they can achieve a high performance in their campaigns, reach the right audience at the right time, with the most relevant information, especially during Black Friday and Cyber Monday. That’s why we’re sharing some useful tips and best practices that can help merchants overcome the challenges that peak demand may bring and optimise their Shopping campaigns. In this article we’ve summarised some key optimisation tips for the Merchant Center and Google Ads that may help you improve your Shopping campaigns’ performance and sell more and better across Europe.
Feed:
Promotions:
Confirm that promotions are well highlighted thanks to the sale price annotations, and are set up in advance thanks to the attributes [sale_price] & [sale_price_effective_date].
Item disapproval & suspension:
Audiences
Add remarketing & similar lists to all of your Shopping campaigns.
Products
Make sure that your inventory filters in campaign settings are not preventing your products from being displayed to potential customers.
Seasonal Shopping campaigns
Consider creating a Shopping campaign dedicated to peak season by gathering the top products you want to highlight and giving them more visibility.
Budget & bids
Consider creating a Shopping campaign dedicated to peak season, by gathering the top products you want to highlight and give them more visibility.
Make sure that your inventory filters in campaign settings are not preventing your products from being displayed to potential customers.
A recommended practice is to not keep promotions for the last day, as the review process may take at least 48 hours during busy periods.